Customer Rating: Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5
Summary: Too loose in the heel
Comment: I loved the quality of this shoe and I found the sizing to be true, however, the heel part is too wide and the shoe is constantly slipping off my heels. I have tried inserts for this problem and still it is too wide. I recommend if you have a narrow heel and have had this problem before with other shoes then I would say that this shoe would not be for you. I really love the look and feel of this shoe and wish I did not have this problem.

Customer Rating: Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5Average rating of 2/5
Summary: Too Narrow
Comment: The shoe is beautiful and it is made with an excelent quality, but the size is extremely narrow. I have never needed a wide shoe but I might have it in this one. I can not even wear it because it is so tight that hurts. It is a shame. Unfortunately I am out of USA so the returning fee will cost me more than the shoe did.

Customer Rating: Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5Average rating of 3/5
Summary: Wedged shoe
Comment: I love the shoe but found the size ran small and narrow. That is why I gave it 3 stars. I don't normally need a wide shoe but might have in this one. Over all it is a great shoe in design and construction and I would have loved to add this to my closet.

Customer Rating: Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5Average rating of 5/5
Summary: Clarks Marcella
Comment: I returned this shoe but not because of being unhappy with the quality. The heal was too high for me. The shoe was made very well and was beautiful. An inch shorter and I definately would have kept them. As always Clarks makes the most comfortable shoes I have ever worn.